Who could have predicted the changes 2020 had in store? A virus changed the world. As a result, thousands got sick and death rates increased daily. Businesses closed their doors and countless people lost their jobs. Concern for family, health and paying bills increased as weeks turned into months! All of the fear and uncertainty led to feelings of loneliness, anxiety and depression, which made stressful life even more difficult. In response, counselors said, “We can help!” but just how helpful is video counseling?